Terms & Conditions

1. Agreement to Terms

By accessing and using the Orrble Ltd website and services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

Company Information:
Orrble Ltd, a company registered in England and Wales
Company Number: 16938854
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@orrble.com

2. Description of Services

Orrble Ltd provides:

• Application Development: Web, mobile, and desktop applications for businesses
• WhatsApp Business Integration: Customer communication tools using the official WhatsApp Business API
• Technology Products: Smart products with AI-assisted features operated under human control

3. User Obligations

3.1 Acceptable Use

You agree to use our services only for lawful purposes and in compliance with:

• All applicable UK and international laws
• WhatsApp Business API terms and policies
• Data protection and privacy regulations
• These Terms and Conditions

3.2 Prohibited Activities

You must not use our services to:

• Send spam, unsolicited messages, or harmful content
• Use of services for unsolicited messaging, spam, bulk messaging, or non-compliant WhatsApp communication is strictly prohibited
• Violate any third-party rights or applicable laws
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Use our services for any fraudulent or deceptive purposes

4. Service Availability and Modifications

4.1 Service Availability

While we strive to provide reliable services, we do not guarantee uninterrupted availability. Services may be temporarily unavailable due to:

• Scheduled maintenance
• Technical difficulties
• Third-party service dependencies (WhatsApp, etc.)
• Force majeure events

4.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice to users.

5. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your data.

By using our services, you acknowledge that:

• You have read and understood our Privacy Policy
• You consent to our data processing practices
• You are responsible for ensuring compliance with data protection laws in your jurisdiction

6. Payment Terms

6.1 Fees and Payment

Service fees, if applicable, will be clearly communicated before service commencement. Payment terms include:

• Fees are payable in advance unless otherwise agreed
• All fees are exclusive of VAT (where applicable)
• Payment terms are typically 30 days from invoice date
• Late payment may result in service suspension

6.2 Refunds

Refund policies will be specified in individual service agreements. Generally, refunds are considered on a case-by-case basis.

7. Intellectual Property

7.1 Our Intellectual Property

All content, software, and materials provided by Orrble Ltd remain our intellectual property or that of our licensors.

7.2 Your Content

You retain ownership of content you provide to us but grant us necessary licenses to provide our services effectively.

8. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the fees paid for the specific service in question
• We exclude liability for indirect, consequential, or special damages
• We do not guarantee specific business outcomes or performance metrics
• Users are responsible for their own business decisions and implementations

9. Indemnification

You agree to indemnify and hold harmless Orrble Ltd from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Content you provide or transmit through our services

10. Termination

10.1 Termination by You

You may terminate your use of our services at any time by contacting us at info@orrble.com.

10.2 Termination by Us

We may suspend or terminate your access to our services if:

• You violate these Terms
• You fail to pay applicable fees
• We are required to do so by law
• Your use poses a risk to our systems or other users

11. Governing Law and Dispute Resolution

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Before pursuing legal action, we encourage resolution through direct communication. Contact us at info@orrble.com to discuss any concerns.

12. Changes to Terms

We may update these Terms from time to time. We will notify users of significant changes by:

• Posting updated Terms on our website
• Updating the "Last updated" date
• Sending email notifications for material changes (where applicable)

Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

For questions about these Terms or our services, please contact us: